Privacy Policy
Selina Blow Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide any information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from June 2021.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
If you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Find out more about the cookies we set in our Cookie Policy
What we collect and store if you make a purchase
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
- We’ll also use cookies to keep track of basket contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. This includes your name, email address and billing and shipping addresses.
What we share with others
We share information with Stripe.com who provides our secure payment gateway. When processing payments, information required to process or support the payment, such as the purchase total and billing information will be sent to Stripe. Please see the Stripe Privacy Policy for more details.
We do not share any information with external advertising or marketing companies.
How long we retain your data
For users that choose to register an account during the checkout process, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you believe that any information we are holding on you is incorrect or incomplete, please email info@selinablow.com, use our contact form or write to us as soon as possible, at the following address. We will promptly correct any information found to be incorrect.
Selina Blow Ltd.
Kimsbury Farm
Upton Hill
Upton St Leonards
Gloucester
Gloucestershire
GL4 8DF
Embedded content from other websites
We have some videos embedded from Youtube on this site, which behaves in the exact same way as if the visitor has visited the other website.
Youtube may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. You can turn these cookies off in the cookie consent window
